With so many unfavorable reviews, I made sure to allot a couple hours for my ultrasound visit. However, the entire process from scheduling to scan was completely seamless. Each time I called, the phone was answered promptly (compared to their competitor whom my doctor’s office originally sent my request to that I could never get anyone on the phone). Everyone I had contact with was very polite. When I received my reminder call, I was informed of an appointment time of 9:15, which I swear it was originally 9:45 when I scheduled the appointment, however this didn’t bother me one bit since I needed to be fasted. I arrived around 8:50am, completed minimal paperwork, was called back for my scan before my 9:15 scheduled time. Kim was very pleasant and experienced. My scan was completed and I was out the door by 9:20ish. My only negative is that the interior could use some cleaning/updating, however that doesn’t affect their skill so that’s just nitpicking. Overall great experience and would highly recommend. Have yet to receive the report, so if there’s any issues with that part I may return to update my rating, although at this point I am very pleased with their service.
